True Wireless Bluetooth 5.4 In-Ear Earbuds With USB-C Charging Case

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@signaturewear.shop. Please note that returns will need to be sent to the following address: 4784 Austin road,Nesbit, MS 38651 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@signaturewear.shop.  Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@signaturewear.shop.

Thank you for shopping with Awesome Products LLC. Specializing in premium consumer electronic goods, our brand adheres to rigorous order processing and cross-border logistics standards. We strive to deliver every electronic product with precise order verification, professional anti-shock packaging, and efficient shipping arrangements to ensure all items reach customers accurately, in perfect functional condition, and within a reasonable delivery schedule. 1. Order Processing Time All confirmed customer orders will be fully processed, inspected and securely packaged within 1-3 business days after order confirmation, excluding weekends and official public holidays. During high-traffic sales periods with increased order volumes, standard processing timelines may be prolonged. Our team will send timely email alerts to customers if any notable shipping delays occur. 2. Shipping Fees and Delivery Estimates Shipping fees applicable to all consumer electronic orders are automatically calculated and clearly presented on the checkout page prior to payment completion, ensuring full transparency of all logistics-related expenses. Estimated delivery times: Standard Shipping: 15 business days All quoted delivery periods serve only as general estimates. Actual parcel arrival timelines may vary due to courier service delays, customs clearance proceedings, adverse weather conditions, global logistical limitations and regional holiday closures. 3. Shipment Confirmation and Order Tracking Access Once your electronic product order is dispatched from our warehouse, you will receive an official shipment confirmation email containing exclusive tracking information for your parcel. Tracking data and real-time logistics status will typically be activated and available for online inquiry within 24-48 hours after the shipping carrier completes parcel pickup and system registration. 4. Incorrect Address Liability Exemption Customers are required to carefully verify and confirm the accuracy and completeness of their shipping address during checkout to avoid delivery errors and package return scenarios. Awesome Products LLC assumes no liability for parcels misdelivered, undeliverable or returned due to incorrect or incomplete address details provided by customers. Any packages returned because of address discrepancies will be subject to additional reshipping fees borne entirely by the buyer. 5. Lost and Damaged Parcel Support Service If your parcel is confirmed lost during cross-border transportation, please contact our customer support team within 7 days of your expected delivery date to initiate a formal logistics investigation. If your electronic devices arrive with physical damage or defective packaging upon receipt, please submit a support request within 48 hours of delivery. Clear photos of damaged items and original packaging are required for validation, and our team will review and resolve the issue promptly. 6. Product Usage Rules and Customs Liability Terms Every consumer electronic device comes with dedicated usage and maintenance guidelines. Awesome Products LLC disclaims all responsibility for product damage or functional failures caused by improper operation, unauthorized disassembly, incorrect maintenance or user misuse of electronic equipment. International shipments may incur import duties, customs taxes and other clearance fees stipulated by destination country authorities. All such supplementary charges are the sole responsibility of the customer and are not included in product prices or standard shipping costs. 7. Contact Information If you have any questions or concerns regarding this Shipping Policy and your order logistics status, please reach out to our dedicated support team via the official contact details below: Trade Name: Awesome Products LLC Phone number: +1 (844) 244-6363 Email: contact@signaturewear.shop Physical address: 4784 Austin road,Nesbit, MS 38651